Coffee with Coker

Episode 48: Vendor Spotlight: Patient Access and Physician Utilization Automation

  • October 10, 2019

Today’s episode is an interview with Chris Torregosa, a vice president in our Healthcare IT Services division, conducted with Patrick Randolph, Founder and CEO of QueueDr. QueueDr is a healthcare technology company offering online scheduling automation to maximize patient access and physician utilization. Chris and Patrick discuss the benefits of an automated system to help manage physician schedules and patient waitlists, boost staff productivity, and increase physician utilization.


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Episode Synopsis

Patrick and Chris discuss how QueueDr integrates with an organization’s electronic health record system to automatically fill canceled appointments while maintaining each physician’s established schedule. The automation is designed to lift the burden of rescheduling and optimizing schedules from medical group staff to increase their productivity and the medical group’s return on investment.


QueueDr website

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  • Chris Torregosa, CPHIMS, PMP

    Chris Torregosa, CPHIMS, PMP

    Vice President


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