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Episode 43: Vendor Spotlight: Democratization of Patient Communications with MedChat

  • August 29, 2019
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Today’s episode is an interview with Aimee Greeter, SVP in our Financial Services division, conducted with Matt Yagey, Founder and CEO, and Graeme Keith, Investor and COO of MedChat, a HIPAA-compliant live-chat application for patient communication. Aimee, Matt, and Graeme discuss the need to evolve patient communications in the 21st century and how text-based communications are improving patient access to healthcare.

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Episode Synopsis

Matt, Graeme, and Aimee discuss MedChat’s mission and their software solution, which brings a new level of engagement to healthcare patient communications. MedChat is simple to install and easy to use for all generations.

Patients use MedChat to:

  • Manage appointment scheduling and rescheduling
  • Assist with billing and coordinate payments
  • Advise on care-related inquires
  • Coach for population health
  • Distribute and refill medications
  • Manage referrals
  • Communicate pre- and post-appointment
  • Convert website visitors into new patients


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