No one appreciates the challenges associated with driving the highest levels of patient-centered care better than Coker. We understand the difficulty of navigating the uncertain and often rough terrain of clinical operations. Our services are designed to provide our clients with excellent clinical review support and assist them in addressing their most complex quality management, compliance, governance and leadership challenges. The Coker medical staff spans all specialties and subspecialties and consists of carefully selected, board certified, actively practicing, and quality-driven physicians. Our strategic approach and carefully designed methods have been closely scrutinized and shaped over many years by attorneys, CMOs, medical staff experts, quality and risk professionals, and executive leadership.
Amidst some of the most difficult circumstances, our team provides credible, defensible support in the areas of:
• Physician Peer Review. Since our founding, we have worked closely with our clients on peer review matters that range from clear-cut to the most complex. We have reviewed thousands of cases across all specialties and subspecialties. Our extensive experience and consultative approach results in fine-tuned strategies that support the unique needs of our clients and deliver high integrity, defensible peer review within financial constraints. Coker's large team of true physician peers consists of highly reputable, carefully selected physicians. We match each physician’s specific experience and expertise to the nuances of each review. We then apply established, evidence- based criteria to help identify improvement opportunities while mitigating risk.
• Clinical Performance Improvement. It might seem strange to hear from a consulting firm that the patient is at the center of all we do. But Coker isn’t a typical consulting firm. We never forget that the better our clients’ performance, the more favorable the impact on the lives of their patients. Whether amidst a crisis or a proactive campaign to improve outcomes, our clinical consulting and assessment services are designed to get to the heart of issues quickly and offer practical solutions that support patient safety and clinical excellence.
• Litigation and Risk Management Support. Top attorneys and risk managers from across the country rely on Coker for decision support related to clinical practice. Applying our case review services, coding audit and advisory resources, and consulting expertise, we help our clients ensure compliance with regulatory and accreditation standards. We provide support for litigation, federal investigations, qui tam threats, and proactive compliance assessments. Our objective focus on patient care provides our clients with what they need to know, not what they want to hear. This puts leadership in the best position to make the most credible, defensible decisions.
• Medical Malpractice Claims Assessment. Coker is leading essential change in how claims are managed. With assurances of credibility, defensibility and timeliness, we provide early and invaluable clinical decision support for claims consultants, defense counsel, and their insured. We pride ourselves on resolving conflicts early which saves time, greatly reduces the average cost of claims, and minimizes the adverse impacts on the people affected.
• Merger & Acquisition Clinical Due Diligence. Most due diligence fails to assess perhaps the most significant risk – the potential cost of fraudulent, unnecessary, substandard care. With its proven methods, Coker provides the acquiring entity with important knowledge to avoid future costs of clinical compliance threats. No acquisition should be without the insight provided by Coker.
Contact us today to learn how we can help you achieve clinical excellence while mitigating risk and enhancing compliance.