Managing Health System Access Points in the Wake of COVID-19
- August 27, 2020
The COVID-19 pandemic has created unique circumstances for health systems and healthcare providers that will permanently impact patient care delivery. Across the U.S., hospitals and medical practices stopped elective procedures and limited their care to essential services as cases grew in April 2020. Ambulatory clinics, emergency department (ED), and surgical services are the gateway to the acute care setting, and as volumes dropped, revenue dropped. The healthcare industry is reporting losses up to $50 billion per month due to the loss of elective surgeries and procedures. Each access point provides a steady stream of patients to the health system, and hospitals must address new challenges for them to remain financially viable.
Coker’s latest white paper, Managing Health System Access Points in the Wake of COVID-19, offers operational considerations and strategies for the road to recovery.