Technology

As your existing technology system ages or your business needs change, your technology may no longer provide the capabilities required to support your objectives. Our knowledgeable healthcare technology professionals can help you select, implement, and optimize new or current clinical information systems to support your business strategy and help you achieve your goals.

Contracts are important documents that define a relationship between the employee and employer, payer and hospital, physician practice and vendor. These relationships can produce painful consequences for a healthcare organization if not drafted, reviewed, and implemented carefully.

Cybercrime, while impacting other industries over the past 20 years, has now attacked healthcare in a big way. Daily, we read about security breaches in small-, medium-, and large-scale healthcare organizations that often affect hundreds, thousands, or even millions of people and their private information.

Hospitals, health systems, and physician groups must adapt to new data-driven business capabilities in today’s value-based healthcare environment. A sound data strategy is essential to meet the industry pressure for higher quality care at lower costs. At Coker, we work with healthcare organizations of all sizes to develop custom data strategies to meet the organization’s needs.

An essential element of every healthcare organization’s compliance work plan is the performance of ongoing provider coding and documentation audits. Coding and documentation audits are appropriate for all providers, especially highly productive providers who may find themselves under scrutiny for their billings by area-Medicare administrative contractors and other payers.

Healthcare systems contend fiercely with their competitors for qualified professionals to fill their executive positions. Because senior leadership vacancies can be crippling, health systems must employ the right people to meld with the organization’s leadership team and to fit in culturally.

With the variety of legal cases that provider organizations can face, it is essential to prepare for appropriate defense if an event arises. Expert witnesses are a primary source of a sound testimony in healthcare lawsuits.

HIPAA compliance is ever-evolving and, although it may seem complicated, your organization is responsible for the protection and security of Patient Health Information (PHI) and Electronic Patient Health Information (ePHI)—even when it’s in the hands of others.

The Health Insurance Portability and Accountability Act (HIPAA) security rule requires that covered entities conduct an accurate and thorough assessment of risks and vulnerabilities to the confidentiality, integrity, and availability of electronic patient health information (ePHI).

Gone are the days when the only way for physicians to “partner” with their local hospital meant to become an employee. The concept of strategic alignment has broadened and now affords a host of options for both physicians and hospitals.

When gaps in executive management occur in your healthcare organization, how can you ensure continuity during everyday challenges? In times of crisis, rapid growth, change, or transition, can you afford to have a vacant position in your leadership team? Perhaps engaging an interim manager is worth considering.

At Coker, we provide consultative assistance related to MACRA/MIPS Implementation to achieve five primary objectives: organizational development, program management, data management, clinician engagement, and auditing and validation.

As health systems and physicians strive to provide better quality and more cost-effective care, it is imperative that they scrutinize all aspects of their operations and care delivery processes. Organizations must continually evaluate their infrastructure, operational procedures, and clinical outcomes that ultimately impact financial performance to succeed in an environment of changing reimbursement.

Transactions among healthcare organizations are nothing new. The healthcare industry is currently undergoing an era of major consolidation as the healthcare delivery paradigm continues to evolve daily. Whether it is hospitals merging or hospitals and physicians pursuing joint ventures and other alignment structures, leaders in most organizations know that doing deals is a normal part of conducting business in the current market environment.

Revenue is the lifeblood of every business, and every hospital, health system, or physician group has some manner of fracture. Healthcare margins are tighter than many other service-oriented businesses and, arguably, hampered by stringent regulation. Given the narrow margins in healthcare, the importance of the revenue cycle is no less valid in the operation of hospitals, physician groups, or health systems that employ physicians.

At Coker, we assist hospitals, health systems, and physician groups set and achieve their strategic goals, including expanded clinical services, market growth, human capital development, financial strength, cost reduction, and technology advancements.

Our technology management, support, and hosting services are comprehensive IT services and support offerings focused exclusively on the healthcare industry. We provide these services by designing, implementing, operating, managing, and monitoring all types of IT networks, devices, and users.

Whether you’re a large healthcare system wondering whether you should enter into an at-risk population health management contract, a hospital considering how you will operate successfully under a bundled payment model, or a physician practice questioning how you will fare under MACRA/MIPS, these issues are critical decisions that must occur.