Technology Management, Support and Hosting
Healthcare-Focused Technology Management, Support, and Hosting Services
Our comprehensive IT services cater exclusively to the healthcare industry, blending advanced technology tools, deep knowledge of Health Information Technology (HIT) systems, and an understanding of healthcare operations. Our consultants are dedicated to providing seamless efficiency, leveraging industry-standard best practices and cutting-edge technology monitoring.
24×7 Server and Infrastructure Monitoring:
- Proactive monitoring for all aspects of your organization’s IT infrastructure.
- Focus on service levels to ensure maximum productivity and efficiency.
- Insightful data on IT operational costs, capacity planning, and security.
24×7 Helpdesk Services and Support:
- Efficient resolution of end-user issues with a focus on anticipation and trending.
- Monitoring system integration for insights into potential failures, outages, and security concerns.
- C-level IT strategy and support to guide intelligent decisions on IT purchases and operations.
- Adaptation to the shift from a capital expenditure model to a recurring operational expense model.
IT Strategy, Planning, and Consulting:
- Consulting team specializing in innovative IT strategies and planning.
- Tailored solutions for unique organizational cultures, objectives, and priorities.
Cloud Assessment and Hosting Services:
- Thorough analysis and deep dive into network infrastructure for cost-effective decisions.
- End-to-end support for cloud infrastructure, applications, and Software as a Service (SaaS).
With over 20 years of experience, Coker has been a trusted provider of managed IT services to progressive healthcare organizations in the United States. Having experienced significant growth in managed IT services, we understand the intricacies of IT compliance regulations unique to medical practices.
Collaboration with Proda Technology
Coker’s corporate IT has been managed locally by Proda Technology, an exclusive provider of managed IT services. This collaboration has allowed Coker to achieve substantial growth, with over 2,000 providers under support. The partnership with Proda reflects our commitment to entrust our clients’ needs to those who meet our own.
Commitment to Excellence
Coker continues to seek innovative ways to bring maximum value to clients by combining industry knowledge with state-of-the-art technology partners. Our focus on healthcare ensures that we not only recommend but also utilize Proda’s services, providing medical-grade IT support and unparalleled expertise in the field.