Healthcare IT Solutions & Technology Consulting
Done right, information technology (IT) can help healthcare organizations produce higher quality care at lower cost. But IT can be VERY frustrating and expensive. For various reasons, many IT purchasing decisions result in missed expectations and disappointment—and career upheaval. Chief information officers (CIOs) and other healthcare IT support leaders are under intense pressure to deliver solutions that enable organizations to thrive in an era of healthcare reform and population health.
Coker understands what you are facing. We have seen this over and over in all types of organizations. Our team of professionals come from a wide variety of backgrounds and experiences, including healthcare CIOs, chief medical informatics officers (CMIOs), planners and project managers, clinical and financial experts, and technical designers, integrators, implementers, and troubleshooters. We can help you navigate the tumultuous terrain of IT to make wise healthcare IT solutions decisions that attain successful outcomes. We can assess your IT leadership effectiveness, organizational structure, IT operations and service levels, staff competencies, security vulnerabilities, and recommend effective improvements and solutions that will make a difference.
IT Strategic and Tactical Planning
Determine how to harmonize IT with your organizational strategic and tactical plans while defining required IT capabilities, priorities, timeline, and costs.
IT Needs Assessments and Gap Analysis
Identify specific IT needs, how well those needs are being met, what is missing, and what is required.
IT Security Reviews, Remediation, and Monitoring
A full security risk assessment involves pinpointing security threats and vulnerabilities in the IT infrastructure. Identify, address, reduce and eliminate dangers and susceptibilities facing the organization. Define those IT components that must be monitored and managed 24/7. Determine what IT security monitoring tools, policies and procedures are required to ensure a secure IT environment.
Assess infrastructure capabilities including data and voice networks, hardware, software, databases, operating systems, and upgrade options and costs.
IT Vendor/System Selection and Contract Negotiations
Vet IT vendors and systems based on your organization’s needs. Efficiently evaluate, select, and negotiate contracts for new or replacement IT systems.
IT System Integration
Evaluate your IT system’s “interoperability” and determine how existing IT systems can securely and cost-effectively share data to meet business and clinical objectives.
Hospital and Ambulatory Systems (e.g., EMR)
Consider which Electronic Medical Records (EMR) system is best suited to your organization and how your EMR system should interrelate with other hospital or ambulatory EMRs.
Practice Management Systems
Determine which ambulatory practice management IT system is best for your organization, including considering the pros and cons of EMR implementation from the same vs. a different EMR vendor.
Assess your specific IT needs to manage patient populations and determine the missing IT components.
Business Intelligence/Data Analytics
Address why an organization needs a business intelligence (BI)/data analytics system. What should you look for in selecting such a system? How does a BI/data analytics system work in a given organization’s IT environment?
IT Department and Staff Assessment/IT Department Turnarounds
Gauge the competency levels and effectiveness of your IT organization and staff. Learn how to organize and/or turn around an IT department to meet the demands of a growing organization.
Leadership Development and Team-Building
Provide focused education and training to develop 21st century IT leaders and staffs, both professionally and personally. Build and strengthen people to function more successfully in teams using proven principles.
ICD-10 Assessment and Remediation
Optimize the use of ICD-10 codes and the IT systems that support them.
Meaningful Use Assessment and Remediation
Measure where your organization is lacking in meeting Meaningful Use (MU) requirements. What needs to be done to attest for all stages of MU?
Consider cloud computing and whether it is right for your organization. Define the pros and cons of cloud computing including potential service improvements and cost savings.
IT Technical Services
Determine options for obtaining IT technical services including help desk services, PC and printer support, file server, operating system, database, and data and voice network support.
Disaster Planning and Recovery
Identify areas to consider when developing your IT disaster planning and recovery strategy.