Privacy Policy

Our Commitment to the Privacy of Your Information

We are dedicated to protecting the privacy of your identifiable information, including any identifiable patient health information that you may disclose to us. We value your trust and we want you to understand what types of information we collect, how we use that information and the steps we take to protect individually identifiable patient health information (or "patient health information"). We will treat patient health information that you disclose to us with respect and in accordance with this Privacy Policy and applicable law.

Our Privacy Policy

• We will provide all of our clients with a copy of our current Privacy Policy on an annual basis upon request.
• We may revise our Privacy Policy from time to time. If we revise our Privacy Policy, we will provide a copy of the new Privacy Policy to you.
• You are welcome to contact us at any time to discuss our privacy policies.
• We will maintain physical, electronic, and procedural safeguards to protect patient health information we obtain from our clients.
• We will not sell patient health information.
• We will not share patient health information with third parties, except as permitted by law and as described in this Privacy Policy.
• We will require our subcontractors and agents to whom we disclose patient health information to adhere to our Privacy Policy standards.

Please read on for details about our privacy Systems. Our Privacy Policy includes examples of the types of information we may collect and the kinds of entities with whom we may share information. These examples are illustrative and should not be considered a complete inventory of our information collection, use and disclosure Systems.

Information We May Collect

We may obtain information to provide you with products and/or services you have requested and to service your needs. Examples of the types of patient health information we may collect, and the uses to which we may put that information, include:

• Patient medical records, including paper and electronic records, in the process of performing chart audits
• Patient insurance and billing information, including Explanation of Benefits, patient diagnosis and procedure information, and financial status of the patient's bill as it relates to billing reviews
• Patient charts, records, names, and personally identifiable health information that may be inadvertently encountered in the course of conducting other services we provide such as:
  • Operational assessments
  • Physician and staff education sessions
  • Marketing and strategic planning

How Your Information May Be Used and Disclosed by Us

We may disclose your identifiable information, including patient health information, in the following types of situations:

Disclosures to Service Providers

We may disclose the information we collect, including patient health information, to individuals and companies that provide services on your behalf. Such individuals and organizations may be:

• Assisting you (or us) with a project for you
• Providing services to you or on your behalf, including administrative services and customer assistance
• Preparing, printing, copying and delivering statements and other documents
• Third-party billing companies
• Application service providers

Uses and Disclosures Permitted by Law

We may use and disclose your information, including your patient health information, for our internal purposes (such as for our proper management and administration) and to carry out our present and future legal responsibilities-but only if such uses and disclosures are permitted under applicable confidentiality laws. We also may use and disclose your information, including your patient health information, as otherwise permitted or required by law.

We may use and disclose your information-but not your patient health information-to market products and services to you, or to permit third parties to market products and services to you. You may request in writing that we not use your information to market products or services to you.

No Uses or Disclosures of Patient Health Information for Other Purposes

We will not share any patient health information we collect with third parties, except as described in our Privacy Policy. We will not use or disclose your patient health information for purposes of marketing our goods or services. Also, we will not disclose your patient health information to any third party for any marketing purposes, unless expressly permitted by you or applicable law. We will never sell patient health information.

We may de-identify your information, including your patient health information, and use and disclose such de-identified information for any purpose. Any patient health information we de-identify will be de-identified in accordance with the current Standards for Privacy of Individually Identifiable Health Information promulgated by the U.S. Department of Health and Human Services pursuant to the Health Insurance Portability and Accountability Act of 1996.

Our Security Procedures

We maintain procedures and technology designed to prevent unauthorized access to your information, including patient health information. We maintain physical, electronic, and procedural protections in accordance with applicable standards to protect patient health information. We restrict access to patient health information to our employees, our subcontractors and agents, your service providers for legitimate business purposes to assist in providing products and services to you. Our employees, subcontractors, and agents are subject to disciplinary action for violations of our Privacy Policy.