Coker Connection

Coker Connection is Coker’s premier monthly newsletter. It’s a great way to stay on top of the latest news going on in healthcare and always features two new articles by different Coker consultants. To view the most recent articles, they are included below for download.

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Four Areas to Incorporate in Your Hospital Service Line Strategic Planning

By Ellis “Mac” Knight, MD, healthcare consulting firm specialistMBA, Senior Vice President/CMO and Aimee Greeter, MPH Senior Vice President | Coker Group

Most healthcare organization today see strategic planning as an imperative. For many, it includes an annual process of looking forward, discussing ways to address current and future challenges, and responding to potential threats in the competitive landscape. However, one often neglected area in these global strategic reviews is drilling down to the service line level. While it is critical to push global strategic plans from the top down, it is also imperative that individual service lines have their own plans, both to support the global strategic plan and to help achieve their specific aims. Following are four major areas to incorporate in service line-specific planning:

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Long-Term Value Creation Through Effective Post-Merger Integration (And how football teams aren’t that different from hospitals pursing successful transaction strategies.)

By Mark Reiboldt, MBA, Senior Vice President | Coker Group

healthcare consulting firm specialistMergers and acquisitions (M&A) is not a new concept for hospitals and other healthcare industry organizations, particularly in the era of hospital-physician alignment. Making M&A transactions work, however, is an entirely different exercise and is increasingly challenging in today’s marketplace. Creating long-term value after merger integration requires careful planning and execution.

I am an avid football fan. In working with healthcare organizations on merger strategies and M&A transaction execution, I can see parallels with football teams. So, in outlining how to make healthcare organizations’ transactions work better, I use the football team metaphor for application. Perhaps, the similarities will resonate with football fans.

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Past Coker Connection Newsletters

  • Coding Compliance and wRVUs: What Lurks Beneath the Surface?
  • Coker IT Assessments: What’s Involved?
  • Relationship Status with Productivity-Based Compensation: It’s Complicated
  • Conflict Management and Successful Leadership
  • Coker ValuePathServices: Successfully Navigate the Path to Value
  • Revenue Cycle Management: It’s More Than You Think
  • Five Steps to Building a “MACRA Ready” Physician Compensation Plan
  • The Increasing Demands on Internal Recruitment Departments
  • Spring Is a Good Time to Clean Up Your Vendor Contracts
  • The Value of Clinical Documentation Improvement
  • Smoothing the Rough Spots in Patient Flow in Outpatient Practices
  • MACRA’s Medicare Part B Payments Under MIPS
  • Leadership Development and Succession Planning
  • Myth of the Median
  • Interim Management: Allow Your Organization Time to Find Expert Leadership
  • Cyber Security Lessons from 2016 and Trends for 2017


  • Information Technology: A Competitive Necessity or A Competitive Advantage?
  • Benchmarking to Perfection
  • The Effect of the Election on the Healthcare Industry
  • External Value-Based Incentives: What Should You Do With Them?
  • The Importance of Accurate Cost Accounting in Healthcare Delivery
  • A Reflection on Coding and Compliance Changes
  • Prepare Your Organization for Unexpected Leadership Gaps
  • Navigating the Documentation of Community Need
  • Creating Balance between Clinical Needs and Cyber Security Policies
  • Alignment Deal-Making: Keys to a Successful Transaction
  • MACRA and MIPS in Physician Practice Valuations
  • Identifying and Retaining Leadership Talent
  • MU will Soon be a MIPS – Why and What do you need to Know?
  • The First Step on the Road to Value: The Coker ValuePath Assessment
  • Harmony – MD
  • wRVUs: Are Yours Accurate
  • Credentialing: The First Step to Revenue
  • Developing a Physician Leadership Strategy
  • Too Little? Not Too Late!
  • Bridging the Gap from Fee-for-Service to Fee-for-Value (without Losing Your Mind)
  • Physician Documentation: My, How Times Have Changed!
  • A Strategic Systematic Approach to Community Health Needs Assessment (CHNA): A Living Plan for Your Community Health Improvement
  • Mitigating Organizational Stress
  • When and How to Convert to another EHR
  • Do M&A Deals Really Result in Long-Term Value Creation? Increasing Your Odds of Success