Books

Handbook of Medical Office Communications

The Handbook of Medical Office Communications:  Effective Letters, Memos and Emails is designed to provide a handy resource for achieving a level of excellence for both external (patient-related) and internal (employee-related) communication. Remembering that the physician's practice is a busy place, this resource will simplify the communications process in the office.  This book has been a popular resource for medical practice managers and back-office personnel, particularly as communications resources and procedures have evolved significantly in recent years within the medical practice setting.  Further, as privacy concerns remain a key priority for practices as technology continues to play a more active role, communications protocols are becoming more critical in preventing liability risks.  Click here to contact us for more information about this book or to obtain a copy.

< Back to Books